Remote Bilingual Customer Support Dutch & English Music Streaming

As a member of this team, you will be the first point of contact for customers, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience. Specifically, you will be responsible for responding to customer inquiries via inbound messages in both Dutch and English. If you have a passion for music, excellent communication skills, and a knack for problem-solving, apply today! Join us in delivering top-notch service to millions of music lovers worldwide. Please note: In order to ensure adequate proficiency, qualified applicants will have to complete language assessments in Dutch and English. Orientation Hours, Production Hours and Project Commitments (All times in Pacific Time): ​40 hours per week are required for the 8-week orientation period: Orientation phase 1: 4 weeks, 4 AM - 1PM Orientation phase 2: 4 weeks, self scheduled between the hours of 7 AM - 10 PM Production: Daily, 7 AM - 10 PM