Remote Business Analyst – Genesys Cloud CX & Dynamics 365

Miratech

Full-time Mexico, ciudad de méxico Inteligencia empresarial y análisis, Bases de datos, analítica y BI

Posted:

June 05, 2026

Location:

Mexico, ciudad de méxico, Mexico

Job Description

                    Miratech is looking for a Business Analyst for their Contact Center Transformation Program in Mexico City. The ideal candidate will have over 3 years of experience and expertise in Contact Center operations, including familiarity with the Genesys Cloud Platform and Microsoft Dynamics 365. This role involves collaborating with stakeholders to define product visions, managing the backlog, and ensuring technical alignment with business needs. Competitive pay and comprehensive benefits included.
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Job Overview

Job Type: Full-time

Location: Mexico, Mexico

Posted: June 05, 2026

Deadline: July 15, 2026