Remote Capacity Planner: Forecasting & Scheduling Lead

A boutique customer experience firm is seeking a Capacity Planner to ensure staffing plans align with forecasted demand. The role is remote and involves workforce management, data analysis, and effective communication. Candidates should have experience in capacity planning within BPO or e-commerce, and proficiency in WFM tools. This is an excellent opportunity for detail-oriented individuals who enjoy making data-driven decisions in a supportive work culture.
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