Remote Care Coordinator – Triage & Transitions of Care (SNF / Value-Based Care)

Remote Care Coordinator Triage & Transitions of Care (SNF / Value-Based Care) Overview We are seeking a compassionate and detail-oriented Triage & Care Coordination Specialist to support patients across Skilled Nursing Facility (SNF) and triage service lines. This role serves as a central communication hub between patients, providers, facilities, and interdisciplinary teams to ensure timely care coordination, improved patient outcomes, and seamless transitions of care. This is an excellent opportunity for someone who enjoys patient advocacy, problem solving, and working within value-based care environments while contributing to quality improvement initiatives. Key Responsibilities Patient Triage & Communication Manage incoming patient and facility calls in a timely and professional manner Document interactions accurately within the electronic health record (EHR) Respond to voicemail, electronic, and fax communications within program turnaround standards Escalate urgent clinical concer...