Remote CSM — SaaS Growth & Retention Leader

A leading recruitment firm is seeking a highly skilled Customer Success Manager for a SaaS startup, offering a 100% remote role. The position involves leading customer onboarding, providing technical support, and managing relationships to ensure customer success. Candidates should have over 5 years of experience in Customer Success within a B2B SaaS environment and possess excellent communication and problem-solving skills. This is a pivotal opportunity to shape customer experiences and drive retention in a fast-paced startup environment.
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