Remote Customer Service Operations Lead

OrgScale Recruitment

Full-time Petaling Jaya, Selangor Management & Operations

Posted:

March 03, 2026

Location:

Petaling Jaya, Selangor, Malaysia

Job Description

                    A leading recruitment agency in Kuala Lumpur is seeking a Senior Customer Service Operations Executive. In this operations-focused role, you will support service performance by coordinating workflows and monitoring KPIs. You'll work closely with the Customer Service Operations Lead and will need 2–5 years of experience in Customer Service or Operations Support. Ideal for detail-oriented professionals looking to grow into service leadership roles. Advanced Excel skills and strong English communication are essential.
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Job Overview

Job Type: Full-time

Location: Petaling Jaya, Malaysia

Posted: March 03, 2026

Deadline: April 12, 2026