Remote Customer Service Representative

Looking for a full-time remote Customer Service role where your work matters and you can grow? At Booked by PSP, we support essential home services and invest in our people with training, AI-assisted tools, and clear career paths.

Why join Booked by PSP?

• 100% remote work
• Paid training & certifications (Power Selling Pros, ServiceTitan)
• AI-assisted workflows so you can focus on the customer
• Performance incentives & PTO credits
• Global team (115+ CSRs across 9 countries)

What you'll do

• Handle inbound and outbound calls for multiple client campaigns
• Assist customers with home service needs like HVAC, plumbing, etc
• Deliver professional, empathetic customer support
• Acknowledging and resolving customer complaints.
• Engage with a dynamic team of over 100 CSRs from 9 different countries.
• Receive training on the Power Selling Pros CSR Certification Program.
• Bec...