Remote Customer Service Representative

Looking for a full-time, long-term remote Customer Service role where your work truly matters?
At Booked by PSP, we support essential home services and invest in experienced professionals through structured training, AI-assisted tools, and clear career paths. This role is intended for professionals who are available to commit to long-term, full-time work and are not balancing academic commitments or currently enrolled in academic programs.
Why join Booked by PSP?
100% remote work
Paid professional training & certifications (Power Selling Pros, ServiceTitan)
AI-assisted workflows so you can focus on the customer
Performance incentives & PTO credits
Global team (115+ CSRs across 9 countries)
What you'll do
Enjoy engaging with customers over the phone and handling a high volume of inbound and outbound calls
Ability to perform well under pressure while managing consistent call volume and service expectations
Assist customers with essential home service need...