Remote Customer Solutions Specialist Role

Join LogiSense as a Remote Customer Solutions Specialist and tackle complex challenges in usage-based billing technology. Support clients in the IoT space with innovative solutions.
As part of our dedicated Implementation team, you will work with customers to design, test, and launch scalable solutions tailored to their requirements. Your role will involve collaboration with Product and Engineering teams to ensure efficient project delivery while enhancing the overall client experience. Passion for technology and customer service is essential in this innovative environment.
Key Responsibilities:
• Collaborate with customers to define technical requirements
• Design and implement solutions that meet client needs
• Support customer testing and validation processes
• Troubleshoot technical difficulties during implementation
• Document processes and knowledge transfer effectively
Requirements:
• 1–3 years in a technical implementation role
• Experience using J...