Remote Customer Success Analyst - Multilingual SaaS Startup

InEvent
Full-time WorkFromHome, Bogotá, Distrito Capital Servicio de atención al cliente
Posted:
February 21, 2026
Location:
WorkFromHome, Bogotá, Distrito Capital, Colombia

Job Description

A dynamic global tech company is looking for a Customer Success Analyst to enhance user satisfaction through exceptional support and communication. The ideal candidate should be fluent in English and Spanish, with a background in customer success, especially in SaaS. You will engage clients via various channels, meet performance metrics, collaborate for continuous improvement, and thrive in a fast-paced environment. Enjoy perks such as global health insurance, paid time off, and language programs while contributing to an innovative team.
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Job Overview

Job Type: Full-time
Location: WorkFromHome, Colombia
Posted: February 21, 2026
Deadline: April 02, 2026