Remote Customer Success Engineer - SaaS Web Apps (LatAm)

Mercor

Full-time metropolitana, santander Soporte técnico y administración

Posted:

June 03, 2026

Location:

metropolitana, santander, Colombia

Job Description

                    Mercor is seeking a Customer Success Engineer (LatAm) to work remotely. This position involves supporting a talent pool by responding to inquiries and troubleshooting issues related to web applications. Candidates should have strong debugging skills, experience with SaaS products, and familiarity with support platforms like Zendesk. The ideal candidate can maintain positivity while providing detailed assistance in English and is expected to contribute insights for product improvements.
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Job Overview

Job Type: Full-time

Location: metropolitana, Colombia

Posted: June 03, 2026

Deadline: July 13, 2026