Remote Customer Success Manager at OneStream

Shape the future of finance as a Remote Customer Success Manager with OneStream in Ontario, Canada. Ensure customer satisfaction and drive value through tailored solutions and strong relationships.

As a Customer Success Manager, you will manage a portfolio of 30–35 enterprise accounts, focusing on onboarding, retention, and growth. You’ll act as the primary advocate for customers, deepening relationships and understanding their unique business objectives. Your role involves collaborating with the sales team to identify upselling opportunities and ensuring your customers achieve their desired outcomes.

Key Responsibilities:
• Partner with sales for seamless transitions
• Drive customer adoption, growth, and satisfaction
• Manage onboarding and execute business reviews
• Identify risks affecting customer relationships
• Maintain knowledge of OneStream solutions

Requirements:
• 3+ years in Customer Success for SaaS...