Remote Customer Success Team Lead — Growth & Retention

Simera is seeking a Customer Success Manager (Team Lead) to manage a portfolio of U.S.-based startup clients. This remote position combines customer ownership with people management responsibilities, driving retention and operational excellence.

The ideal candidate will have 3+ years in customer success or related roles, experience managing teams remotely, and advanced English proficiency. Key aspects include managing customer accounts end-to-end and developing team capabilities to improve customer outcomes.