Remote Customer Support Manager — Lead 20+ SaaS Team

HireLATAM
Full-time Pasig, Metro Manila Management & Operations
Posted:
March 03, 2026
Location:
Pasig, Metro Manila, Philippines

Job Description

A remote-first customer support firm is looking for a Remote Manager of Customer Support to lead a team of over 20 professionals. This position requires 4+ years of management experience, particularly in a technical, customer-facing environment. The successful candidate will drive performance and operational decisions, promote continuous improvement, and contribute to strategic planning. The role offers a competitive salary of approximately $2,500 - $3,100 USD/month, with a work-from-home model and additional benefits including a Christmas bonus and paid vacation.
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Job Overview

Job Type: Full-time
Location: Pasig, Philippines
Posted: March 03, 2026
Deadline: April 12, 2026