Job Description
Job Summary
Hulu is seeking a dedicated and customer-focused Remote Customer Support Representative to provide top-tier support to our subscribers. In this role, you will assist customers with account issues, billing inquiries, and technical troubleshooting while ensuring a seamless and enjoyable experience for every Hulu user. If you have excellent communication skills and a passion for problem-solving, we encourage you to apply.
Key Responsibilities
Respond promptly and professionally to customer inquiries via chat, email, and phone.
Assist users with account management, billing issues, subscription plans, and payment concerns.
Troubleshoot technical issues related to streaming, device compatibility, and software updates.
Educate customers on Hulus features, policies, and service offerings.
Maintain accurate records of customer ...
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