Remote CX Team Lead — Excellence & Impact

A leading DTC brand in Chile is seeking a proactive Team Manager to join their Customer Experience team. This role is pivotal in leading a high-performing team, ensuring service level achievement, and enhancing phone support processes. The ideal candidate will have over 2 years of experience in team leadership within customer service and a strong focus on customer satisfaction. This position offers a remote working environment and a passion-driven culture of excellence.
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