Remote Enterprise TAM — CX Architecture Lead

A prominent SaaS company in Mexico City is seeking a technical advisor with 12+ years of experience, especially in Enterprise environments. The ideal candidate will have a strong focus on customer experience transformation and the ability to influence long-term strategies. You will be responsible for identifying opportunities, guiding clients through transformations, and demonstrating leadership across teams. The role emphasizes communication and relationship-building skills, alongside technical expertise in SaaS architecture. The company offers a supportive work culture and values diversity.
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