Home / Jobs / Remote Field Service Engineer (L2) at NTT Ltd
Posted:
February 24, 2026
Location:
Kenya, Kenya, Kenya

Job Description

Job Description

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure and connected future.


Remote Field Service Engineer (L2)

Key Responsibilities:

  • Performs defined tasks and proactively supports the service desk by receiving calls and managing incidents, problems, requests, and events as needed

  • Maintains the support process and ensures that requests for support are handled according to procedures.

  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other...

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    Job Overview

    Job Type: Full-Time
    Location: Kenya, Kenya
    Posted: February 24, 2026
    Deadline: April 05, 2026