Remote Helpdesk: Home Networking Specialist

A tech support company is seeking a Customer Care Representative – Tier I to deliver exceptional frontline technical support. This role emphasizes troubleshooting for home networking and wireless connectivity issues, requiring 1-3 years in technical support, strong communication skills, and a customer-focused mindset. The ideal candidate will possess a solid understanding of basic networking concepts and demonstrate technical acumen to assist customers effectively. This position offers a remote work modality, with a schedule of Monday to Friday, from 8:00 AM to 5:00 PM MST.
#J-18808-Ljbffr