Remote Incident Coordinator, Service Desk & Dispatch

A leading SaaS Platform provider based in Mexico is seeking a Service Desk Incident Coordinator to manage incoming service incidents and support cases. The role involves triaging, prioritizing assignments, and ensuring smooth operational flow within the company. Candidates should have a Bachelor's degree, strong organizational and communication skills, and familiarity with ITSM platforms. This position offers remote work flexibility and opportunities for professional growth within a high-impact environment.