Remote Incident & Problem Specialist (L1–L2) – Servicenow

Link-Worldwide is seeking an Incident Problem Management professional for their team in Guadalajara, Jalisco, to provide Remote Level 1 & 2 Production and Application Support for Hilton Worldwide Digital Key System.You will handle incidents and requests based on clients' tickets.The ideal candidate should possess excellent customer service skills and technical troubleshooting abilities while working on phone support and real-time problem management.
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