Remote IT Asset Manager - ServiceNow & Global Portfolio

Job Summary

Tim Hortons is seeking a highly skilled and detail-oriented Remote IT Asset Manager – ServiceNow & Global Portfolio to oversee and optimize the organizations global IT asset lifecycle. This role is responsible for managing hardware, software, and cloud assets using ServiceNow, ensuring compliance, cost efficiency, and alignment with global IT governance standards. The ideal candidate will bring strong technical expertise, strategic thinking, and the ability to collaborate across regions in a fully remote environment.

Key Responsibilities

• Manage the end-to-end lifecycle of IT assets, including procurement, deployment, maintenance, optimization, and retirement.
• Administer and optimize IT Asset Management (ITAM) processes within ServiceNow , including HAM, SAM, and CMDB integrations.
• Maintain accurate asset records, ensuring data integrity and compliance with internal policies and extern...