Remote IT Field Engineer - User Support & Onboarding

Role, Inc. is looking for an experienced IT Engineer to join their remote Help Desk team. The position involves providing comprehensive support for AppGate's technological infrastructure, assisting users with hardware and software issues, and managing IT equipment inventory.

The ideal candidate should have a technical degree, at least 3 years of experience in IT user support, and knowledge of Windows, Linux, and cybersecurity practices. Benefits include a remote work allowance, health insurance coverage, and a wellness allowance.