Remote IT Help Desk Coordinator – Client‑Facing

Portland Outsource
Full-time Pasig, Metro Manila IT & Technology
Posted:
March 01, 2026
Location:
Pasig, Metro Manila, Philippines

Job Description

A growing IT Managed Services company in the Philippines is seeking an IT Service Coordinator / Help Desk Support professional. The role involves handling inbound support calls from USA clients, documenting help desk tickets, and maintaining a professional communication standard. Candidates must have at least 3 years of experience in client-facing roles and be available full-time during USA PST business hours. A reliable home office setup is essential for success in this position.
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Job Overview

Job Type: Full-time
Location: Pasig, Philippines
Posted: March 01, 2026
Deadline: April 10, 2026