Remote IT Helpdesk Engineer (L1) - MS 365 Support

Ocean Tide Partners
Full-time , Metro Manila, Philippines, Metro Manila IT & Technology
Posted:
March 03, 2026
Location:
, Metro Manila, Philippines, Metro Manila, Philippines

Job Description

A leading IT service provider is looking for an IT Helpdesk Engineer - Level 1 to join their team. This role involves remote technical support for US-based enterprise clients, including troubleshooting and managing Microsoft 365 environments. Ideal candidates will have a strong customer-first attitude, hands-on experience, and the ability to effectively communicate in English. This is a remote position, offering a chance to expand your IT skills in a supportive environment.
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Job Overview

Job Type: Full-time
Location: , Metro Manila, Philippines, Philippines
Posted: March 03, 2026
Deadline: April 12, 2026