Remote IT Network Analyst at VC3

Join VC3 as a Remote IT Network Analyst, where your expertise in networking will be essential in supporting multiple clients across Canada. This hybrid role focuses on troubleshooting network issues and ensuring optimal performance.

With over 25 years of experience, VC3 delivers innovative IT solutions. As a full-time Network Analyst, you'll handle complex service requests while utilizing your in-depth knowledge of routing, switching, VLANs, and firewalls. Your contributions will directly impact customer productivity and satisfaction.

Key Responsibilities: • Resolve general network connectivity issues promptly • Troubleshoot firewalls, switches, and routers effectively • Perform firmware updates on network technologies • Engage with vendors and client SMEs for issue resolution • Maintain real-time timesheets and complete documentation

Requirements: • 8+ years of relevant technical experience • In-depth networking knowledge in routing/switching • Two network-r...