Remote IT Support Technician L1 – MSP, HIPAA/CMMC

SuperStaff is looking for a Level 1 IT Support Technician to provide exceptional helpdesk and technical support in a remote capacity. This role includes responsibilities for troubleshooting various systems including Microsoft 365 and Unifi networking.

The ideal candidate will demonstrate a strong customer-first attitude, diagnostic skills, and be fluent in Spanish and English. The position offers opportunities for professional growth within a supportive team environment.