Remote L1 Support Engineer - Tech Troubleshooter

An innovative technology firm is seeking a Technical Support Representative in Colombia to provide assistance via phone and web tools. The role involves troubleshooting, guiding users, and escalating complex issues. Strong technical skills and the ability to communicate effectively are essential. Candidates should be able to work independently in a remote environment and manage tasks efficiently. This position offers flexible hours with a friendly team dedicated to customer support. #J-18808-Ljbffr