Remote Network & Infrastructure Support Specialist

A technology services firm in the Philippines is seeking a Network and Infrastructure Support Specialist. This role involves monitoring customer networks, documenting incidents, and troubleshooting Tier 1/2 issues. The ideal candidate will possess a Bachelor's degree in Computer Science and at least 2 years of experience in a relevant role, preferably within a managed services provider environment. Strong problem-solving and communication skills are essential, along with knowledge of network security and various monitoring tools.
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