Remote NOC Support Specialist Role

Join March Networks as a NOC Support Specialist to provide remote monitoring of video surveillance systems. Utilize your problem-solving skills in a collaborative and fast-paced environment.
In this Tier 1 position on the Managed Services team, you will monitor cameras and network video recorders for health alerts. Your responsibilities will include logging alerts, performing remote diagnostics, and ensuring customer issues are resolved promptly. March Networks values innovation and offers professional development opportunities in a supportive team atmosphere.
Key Responsibilities:
• Conduct health monitoring for customer installations
• Review and maintain health alert logging
• Perform remote diagnostics on recording devices
• Update and create service tickets as needed
• Engage in NOC database maintenance and reporting
Requirements:
• Degree in Computer Science, Engineering, or equivalent
• CCNA or CompTIA Network+ certification preferred
• Familiari...