Remote Operator – Peru

We are looking for a reliable and professional Remote Operator located in Peru to join our team. This position focuses on providing excellent patient support and assisting with daily office coordination for a U.S.-based medical practice. The ideal candidate is comfortable speaking on the phone in English, detail-oriented, and able to work independently while following New York business hours.

Responsibilities

• Answer incoming phone calls from patients in a professional and courteous manner.
• Assist patients with scheduling, rescheduling, or canceling appointments.
• Provide general information to patients regarding services.
• Make outbound calls to remind patients of upcoming appointments.
• Contact insurance companies to verify coverage and benefits for medical equipment.
• Accurately record and update patient information.
• Follow communication scripts and guidelines to ensure consistency and quality.

Requ...