Remote personal injury training supervisor

This is a remote position. About Us: We partner with U.S.-based law firms to connect them with skilled international professionals for long-term, remote opportunities. We are currently seeking an experienced Personal Injury Trainer / Supervisor to join our team. This position is open exclusively to candidates located outside of the United States. This is a leadership role responsible for training, coaching, and overseeing a team of intake specialists and case managers supporting U.S.-based personal injury law firms. The ideal candidate has extensive personal injury experience, strong leadership skills, and a passion for developing high-performing teams. Responsibilities: Train new hires on personal injury processes, case intake procedures, client communication standards, and company workflows. Develop and maintain training materials, SOPs, scripts, and performance guidelines. Monitor team performance, call quality, and case handling to ensure consistency, accuracy, and compliance. ...