Remote Product Support Advisor - Singapore | Non-Phone

Job Summary

HR Service Jobs is seeking a highly motivated and detail-oriented Remote Product Support Advisor to join our growing team in Singapore. This role is fully remote and non-phone based, focusing on providing exceptional product support through digital channels such as email, chat, and internal support platforms. You will act as the first point of contact for customers experiencing product issues, ensuring timely resolution, and delivering an outstanding customer experience.

This position is ideal for individuals who enjoy problem-solving, have strong written communication skills, and thrive in a dynamic remote work environment.

Key Responsibilities

• Provide timely and professional product support to customers via chat, email, and internal ticketing systems.

• Troubleshoot and resolve product-related issues while maintaining a high level of customer satisfaction.

• Collaborate with...