Remote QA Specialist: Voice & Digital Channels

A leading BPO company in Metro Manila is seeking a Quality Assurance (QA) Specialist to oversee the quality of customer interactions across voice and digital channels. This role involves monitoring performance, giving feedback, and ensuring compliance with company standards. Candidates should possess strong communication skills and previous QA experience, with tools for evaluation being essential. The position is currently remote but may shift to on-site, necessitating candidates to be based in Mega Manila for equipment support and in-person needs.
#J-18808-Ljbffr