Remote SaaS Customer Success Ops Lead

A private equity company in the software industry is seeking a detail-oriented Customer Success Operations Manager. Responsibilities include configuring support platforms, analyzing ticket data, and building customer health dashboards. The ideal candidate has over 3 years of experience with tools like Intercom or Zendesk, strong analytical skills, and excellent communication abilities. This full-time, remote role offers competitive pay ranging from R14,000 – R27,000 ZAR per month, along with annual raises and bonuses.
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