Remote SaaS Customer Support & Onboarding Specialist

OperationsArmy is seeking a Customer Service Representative to provide world-class support for our self-serve SaaS software in a remote setting. In this role, you'll assist users during their onboarding, address inquiries across multiple channels, and help shape our support function during an important phase of growth.

The ideal candidate has a background in customer support, strong written English skills, and familiarity with tools like Slack and Intercom. Join us to enhance customer experience and contribute to our team's success.