Remote SaaS Support Analyst – Drive Customer Success

FunnelCake

Full-time santiago de querétaro, querétaro Bases de datos, analítica y BI, Soporte técnico y administración

Posted:

May 27, 2026

Location:

santiago de querétaro, querétaro, Mexico

Job Description

FunnelCake is seeking a Technical Analyst I to provide expert assistance for their SaaS products. In this remote role, you will troubleshoot technical issues for clients, support organizational KPI targets, and maximize product value. 
Ideal candidates will have 2+ years of technical experience and familiarity with SaaS platforms. Additional benefits include a market-leading compensation package and various wellness programs, emphasizing a results-driven work culture. 
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Job Overview

Job Type: Full-time

Location: santiago de querétaro, Mexico

Posted: May 27, 2026

Deadline: July 06, 2026