Remote SaaS Support Analyst

FunnelCake is looking for a Technical Analyst I to join our Technical Support Team. This role is essential in resolving technical challenges and providing expert assistance to users of our SaaS solutions.

As a Technical Analyst, you will collaborate with various teams to ensure customer satisfaction, maximize product value, and adapt to a fully remote work environment. Candidates must have relevant technical experience and a strong foundation in troubleshooting web-based applications.