Remote SaaS Technical Support Specialist (APIs)

An innovative IT solutions provider is seeking a Technical Support Specialist to join its Customer Operations Team. This role involves resolving technical issues, managing queries through Zendesk, and contributing to process improvements. Candidates should have over 3 years of experience in technical support, a strong understanding of APIs, and excellent communication skills. This position offers the ability to work remotely from South Africa within a supportive startup culture, encouraging cross-functional collaboration and continuous improvement.
#J-18808-Ljbffr