Remote Service Desk II Analyst - Escalation Expert & Mentor

DYOPATH

Full-time monterrey, nuevo león Bases de datos, analítica y BI, Soporte técnico y administración

Posted:

June 04, 2026

Location:

monterrey, nuevo león, Mexico

Job Description

DYOPATH in Monterrey, Nuevo León, is seeking a dedicated Service Desk Level 2 Analyst to provide advanced technical support and enhance user experiences. You'll play a crucial role in resolving complex technical issues, mentoring junior staff, and contributing to service delivery improvement. 
With opportunities for professional growth, this role promotes a collaborative team culture. Join DYOPATH to make an impact in a user-focused environment, and enjoy a meaningful work-life balance through remote work. 
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Job Overview

Job Type: Full-time

Location: monterrey, Mexico

Posted: June 04, 2026

Deadline: July 14, 2026