Remote Service (PRS) Lead

**Remote Service (PRS) Lead**

Responsible for developing and deploying Philips Remote Services (PRS/RSN) solutions for healthcare facilities, ensuring optimal connectivity, and providing support through phone or remote assistance.

**Your role:**

+ Develops and deploys Philips Remote Services (PRS/RSN) solutions for healthcare facilities to ensure optimal connectivity and provide direct support via phone or remote assistance to resolve connectivity issues and maintain service continuity.

+ Takes complete ownership of connectivity-related events from initiation through resolution, ensuring timely and effective problem-solving while escalating unresolved issues to higher levels of support as needed.

+ Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.

+ Implements and advocates for best practices in remote...