Remote Strategic Account Manager for Collision Shops

Engage and retain key collision shop clients as a remote Strategic Account Manager, leveraging your bilingual English/French skills in the automotive repair sector. This role focuses on aligning customers with strategic business objectives.
In this position, you will draw on your 5–7 years of industry experience and knowledge of the collision repair process to drive performance and optimize customer satisfaction. Your role will involve collaborating with key stakeholders to refine strategic plans and set KPI goals that foster long-term success. Excellent communication and project management skills are vital.
Key Responsibilities:
• Understand business agreements with key accounts
• Monitor performance against deliverables
• Reassess and adapt strategic planning
• Set achievable KPI goals for locations
• Track performance metrics monthly
Requirements:
• Bachelor’s degree or 5–7 years of related experience
• Experience managing collision centers
• Deep un...