Remote Support Engineer

Company Description
Gracol Solutions (Pty) Ltd is a South African company specializing in innovative ICT solutions to optimize business processes and align them strategically. The company offers expertise in Solution Development, System Integration, Application Software, Professional Services, ICT Infrastructure, and Cloud Services. Headquartered in Durban, KwaZulu-Natal, Gracol Solutions provides comprehensive support across South Africa through its network of business partners. The company is committed to delivering excellence and ensuring businesses achieve their objectives through tailored technology services.
Role Description
This is a full-time, on-site role for a Remote Support Engineer based in Durban, South Africa. The primary responsibilities include providing technical and customer support, troubleshooting technical issues, and assisting with operating systems. The role necessitates hands-on problem solving and ensuring seamless operation of ICT systems to deliver a...