Remote Technical Account Manager — Merchant Tech Success

About DEUNA

DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI‑powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA – the fastest‑growing Commerce OS in Latin America – ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution. With deep integrations across more than 300 PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation. We are expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs.

About the Role

As a Technical Account Manager (TAM), you will be the primary technical point of contact for our merchants after their initial go‑live. You will help monitor merchant ...