Remote technical support consultant for retail software

A leading technology firm in South Africa is seeking a Technical Support Specialist to provide exceptional customer service in a remote role. Responsibilities include managing support cases, analyzing user engagement, and providing data analysis using Excel and SQL. Ideal candidates should possess relevant IT certifications, excellent communication skills, and a strong customer service orientation. This role offers a monthly salary between R18,000 and R22,000, along with opportunities for professional development.
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