Remote Technical Support Team Lead

Link-Worldwide in Mexico, Jalisco, is looking for a Remote Technical Support CSA team lead.
You will provide remote technical support to the client's store associates, assisting with various IBM and non-IBM equipment.The ideal candidate should possess advanced English skills, proficiency in Office 360 and Excel, and the ability to handle metrics and KPIs.
Contributing to team performance targets while supporting additional tasks is essential.
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