Remote Tier-1 Product Support Specialist

Ottimate
Full-time estado de méxico, estado de méxico Other-General
Posted:
May 30, 2026
Location:
estado de méxico, estado de méxico, Mexico

Job Description

Ottimate is seeking a Product Support Specialist to join their team remotely. The role involves providing Level 1 customer support, addressing inquiries, and ensuring customer satisfaction. Ideal candidates should have an advanced level of English and experience in customer-facing support roles, utilizing ticketing systems like Jira. The position offers opportunities for collaboration and skill enhancement, ensuring a supportive environment for career growth.
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Job Overview

Job Type: Full-time
Location: estado de méxico, Mexico
Posted: May 30, 2026
Deadline: July 09, 2026