Remote Tier I Support Lead - Coach Frontline Performance

Owner
Full-time Canada, Canada Other-General
Posted:
February 28, 2026
Location:
Canada, Canada, Canada

Job Description

A leading AI growth system for local businesses is seeking a Tier I Support Team Lead. This role is focused on coaching frontline agents, driving performance, and ensuring high-quality customer support in a fully remote environment. Ideal candidates will have 3–6 years in customer support and a passion for developing others. The position offers a competitive salary and comprehensive benefits, including unlimited PTO and comprehensive health coverage.
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Job Overview

Job Type: Full-time
Location: Canada, Canada
Posted: February 28, 2026
Deadline: April 09, 2026