Remote Tier I Support Team Lead | Coach Frontline Agents

Slope

Full-time remote, colombia Other-General

Posted:

May 25, 2026

Location:

remote, colombia, Colombia

Job Description

 Slope is looking for a Tier I Support Team Lead to oversee and coach frontline agents in a fully remote setting. You will be responsible for driving performance, providing feedback, and ensuring high-quality support for customers.  
 The ideal candidate should have 3-6 years in customer support, experience in leadership roles, and be passionate about coaching. This position offers a salary of approximately $30k USD, comprehensive health coverage, and unlimited PTO.  
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Job Overview

Job Type: Full-time

Location: remote, Colombia

Posted: May 25, 2026

Deadline: July 04, 2026