Renewal Sales Representative

**Duties**& Responsibilities**- Provides product renewal date and pricing details to the customer in advance to ensure timely renewal.
- Works within an established customer and territory.
- Identifies lead generation opportunities to expand territory and drive upsells.
- Analyzes customer feedback to capture customer product expectations, experience, satisfaction and abandonment propensity in the CRM system.
- Provides accurate monthly/quarterly sales forecasts.
- Builds and maintains a positive relationship with customers.
- Works with other teams such as Sales Operations to ensure customer requirements are met.
**Knowledge, Skills & Abilities**- Ability to work in a fast paced environment- Knowledge of Microsoft Excel and Outlook- Knowledge of a CRM system- Ability to effectively communicate both verbally and in writing- Organizational and time management skills- Ability to build strong customer relationships and delivering a best-in-class customer exp...